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Shipping & Returns

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Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, the website will automatically estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. unless otherwise specified, "All" items ship within 1-2 business days, sometimes sooner.

Returns Policy

You may return most new, unopened items within 2 days of delivery for a full refund minus shipping. We'll also cover return shipping costs if the return is a result of an error (you received an incorrect or defective item, etc.).

Refunds are processed in 5 days or less upon receipt of the returned item.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Note: Shipping is performed by Professional couriers USPS, UPS, FED-EX etc. Customers are responsible for shipping addresses deemed undeliverable as per the shipping details provided by the tracking number.